We believe that our customer journey does not end with product roll-out, but it begins with our continued association with us as they experience our managed services, after sales support and consulting.
Set the right pace that fits your business
We specialize in providing implementation consulting for the Project Controls, Earned Value Management, Cost Management, Resource Management, Risk Management, Quality Management Systems and Integrated Project & Portfolio Performance Management. Having worked extensively with Engineering, Construction, Operations focused companies in Energy, Commercial, and Infrastructure sector, we apply real-world experience and knowledge when assisting customers in implementing processes and procedures in support of the Wrench SmartProject implementation success.
Eliminate long Product Deployment schedules by using our time-tested WRENCH SmartProject™ Execution facilitators – Product Accelerators, Project Systemizations & Aftersales Services.
Full scale implementation program such as WRENCH SmartProject™ takes a leaf out of agile framework to break down our implementation into smaller but fully self-sufficient scope for a functional division. This allows to operationalize a full unit based on their activation of a corporate or project value-chain. Our inert ability to split our Master Project into multiple sub project allows our customers to have early access to the system, build confidence and expertise as broader rollouts spreads to other functional units.
Project and Operation Management
This phase involves usual product installation, requirement workshops, Test Plan and closure of deployment of project or sub-project scope on a test server. The project team starts executing the project as per plan from the planning team. The functional requirement signoff happens in this phase and the configuration is finalized based on this approved document.
Data Migration & Normalization
Existing projects is identified, and the non-configurational data in spreadsheet, documents registers, Planning data, client rule of credits etc is migrated into the test environment. In some case data transformation is required to ensure the end objective from the standardization of project attribution data is met.
Rollout for Testing
Have a go-live test plan and undergo Site Acceptance Test with beta customers. Once cleared rollout the project in a production server
Stabilize project teams on a live project by providing user, administrative level trainings.
After-sales Support Services
Handover the project configurations to Product support teams to operationalize customer configuration aware support teams that assist to run train the trainer program, work as one community support architecture, administrative supports and facilitate customer inhouse third party system integrations.